It's 9:40 on a Tuesday night and your phone rings. It's your mom's neighbor, or maybe it's your dad himself, sounding a little too calm. There was a fall, or chest pain, or confusion that came out of nowhere, and now an ambulance is on its way to the emergency room. You live twenty minutes away, or you live in another state, and either way, your first thought is the same: I need to be there right now, and I'm not. If you've lived through this moment, you know the particular k